Hot tubThis is one of few homes in this area that has this feature.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
The Apartments are Either single level or Duplex levels at the resorts with approx. 100Sqm of space a seperate bedroom, Dining and Lounge area as well as a small kitchen.
We have designated smoking areas, and all inside areas are smoke free.
We were disappointed with the cleanliness of the room. The room didn't match the description and it was not good value for money. Andrew was gracious and about this and communicated well about it.
Response from Andrew:
Appreciate the feedback and have asked for staff to check, on the day. However the claim regarding accuracy or description not matching is vague and does not say anything. Our staff went to a number of lengths to please Patrick all to no avail. As for the comment value for money, we are 3 times the room size of similiar premises, and our occupancy return and extending by guest is extremely high. We have high occupancy rates as we do provide value for money in a modern and spacious premises. We offered more than the Airbnb recommend refund, maybe we are not the type of resort he was expecting as we are in the tropics and try to limit the use of chemicals and sprays for the benefit of guests, but again staff were on hand to help with any issues but again not satified.
My fiancé and I had a great time at the Echo beach Resort. We were upgraded in the panthouse. Andrew was easy to reach. The beach is very close 2 min of walk and there's a lot of nice restaurents around and little places to have fun. We really enjoyed our time there. Every mornin…
Response rate: 100%
Response time: within a few hours