Sparkling clean7 recent guests have said that this home was sparkling clean.
Clean, bright, cozy in perfect location
Laptop friendly workspace
Check-in is anytime after 3PM
Check out by 11AM
Normally I would never write a negative review, but this was by far the worst Airbnb experience I have had. We considering switching to a hotel almost immediately, but at the risk of potentially not receiving our money back from Airbnb, we stayed. The host did not respond in a ti…
Response from Lina:
Dear Mathew, If something I’ve learned in 5 years doing air bnb, more than 400 reviews and more than 1000 reservations (all of them from friends, up to you) is not to worry about negative people who have unrealistic expectations. If you are renting my apartment is because I am out of the country. Everything is clearly explained . First of all, you arrived before 3 pm without saying anything and I had authorized my guests to keep their bags until check in time . My housekeeper was in the hospital and your apartment was late for 45 minutes . 3 towels for 4 days is very standard . How many do you expect ? You asked for another 3 and I send them your way. Nobody uses 6 towels in 4 days ( for the sake of the planet ) I am staying in a 5 stars hotel ( where I am paying 3 times what you paid for my apartment in New York City ) and they change the towels every 3 days unless I ask for a change to help the planet . Finally, the listing is what you see in the description . Years ago you couldn’t dream of sleeping in the heart of the city for that price. In a clean apartment , with everything you might need. In a fantastic location that your lack of knowledge might be ignoring. If you were looking for a 5 stars hotel why didn’t you stay in one ? Everything that you said is so unreasonable and negative that I prefer to ignore it. You should read the description of a listing before you rent it . It’s my advise for the future. All my best
World traveler, New Yorker with an extensive experience in Real Estate and property management
Languages: English, Español, Italiano
Response rate: 83%
Response time: within an hour
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