We stayed here with a small family including 2 young kids for 2 months long term rental.
The Villa: very, very spacious (it is more like a Mansion). Massive garden and 3 'ok' swimming pools. At first sight the villa is ok, but not as like the pictures describe. Overall the villa is outdated. The rooms are big, especially the master bedroom. From one side of the property to the other side cost you like 5 min walk. The view is amazing and even it's situated in Nusa Dua, the see breeze is very welcome and often in the villa. To bad the villa isn't that modern in the details, what you see at the most villas on Bali. They build a big villa, but somehow the decoration and details of work is very under western standards.
For long term the villa isn't that suitable, for weddings or couple of days i would say yes. Also the internet is very slow (as usual on Bali), you can ask to upgrade it.
Management: first of all the staff in Villa Shanti is amazing! They will make you feel at home. After 2 months even some friends for life. And there are a lot of staff 24/7. And that is very honourable. BIG PLUS TO THE STAFF!
Unlucky the management isn't made for a villa, they are more Hotel oriented, and that is not always good. If you rent the villa for that long, and still try to make at all small things the most money of it (when you paid a tremendous amount of money for it, where most people on western countries is the salary per year, you would expect some more kindness and understanding in some situations.
For example: we needed to leave the villa for 2.5 weeks cause a tragedy death in the family. I understand that they can't rent the villa again for those 2.5 weeks, but instead they charged back 10% of the payment of those 2.5 weeks. The villa was not rented and used (any room!) but the staff enjoyed it very well regarding the (SENSITIVE CONTENTS HIDDEN) pictures. And that is more then ok for me. BUT, when we had some guests later that period, and they would try to bill an extra room for it! Unbelievable, and not understanding at all. Gives a lot of stress for a couple of days. If they didn't do that, we probably rented the villa for another 6 to 8 months. Now the villa is just occupied for 2 times per month. Management: MISSED CHANCE!
Thanks staff to the wonderful stay, without you we probably left the villa much faster and kept our loss to ourselves.
I may hope they would modern and renovate the villa to the normal standards for that high price per day rental.
Thanks and all the best in the feature, Best Regards,