PLEASE READ AND AVOID AT ALL COSTS -- YOU'VE BEEN ADVISED! CAUTION - STAY AT YOUR OWN RISK! Based on the decent reviews I had seen for this place, I was expecting it to be great like my countless other experiences on this site. Unfortunately, this place was a complete disaster and the host was a big part of the problem. I am sure that she's written a slanderous review to preempt the honest review that I am about to write here.
The communication was ok before we arrived, but the problems began soon after we checked-in. I was then told that the bungalow was occupied by someone else, so she would put us in a bigger bungalow on her property. The bungalow was dirty, with thin and filthy sheets, an absolutely filthy outdoor bathroom, with a shower that barely had enough hot water for one shower, a sink that had a faucet that didn't quite work right, and a toilet that was absolutely old and grimy. The host also kept turning the electricity off on us, claiming that her new pool was drawing too much power, so we couldn't run the A/C while she ran the jets on her pool. When I mentioned that this was unacceptable, she made several excuses and said she couldn't get an electrician or plumber and that this was part of life in Bali.
When I made a polite mention of this through the AirBnb chat, she got livid and said I was ruining her reputation. The second day, she told us we couldn't use the regular bungalow we were promised because the previous guests had broken the shower. When I investigated the shower, I saw that it was rusted and broken and held together by some worn-out duct tape, which proves that the previous guests could not have possibly broken it and that it was in a state of disrepair long before that.
On the final morning, I noticed that all my cash was missing and my luggage had been tampered with -- someone had clearly been through all my stuff. To be clear, I diligently locked the front and side doors every day, but it turns out that the host had a back door to that bungalow, hidden away behind a large mirror that was unlocked with the keys dangling right from the door! This meant that anyone could have come and gone from the bungalow at any time throughout our stay! The fact that the host could jeopardize our safety and security in this manner is shocking. When I went to see her about all of this the morning of our check-out, I was told by the maid that she had left for the day! Imagine that, she left for the day without even informing us -- how suspicious! When I messaged her, she acted defensive rather than concerned. Fellow AirBnb travelers, please be careful and avoid this place -- don't ruin your vacation the way I did.