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Bear Hollow Village - Park City, UT --A Perfect Vacation Location!Private Hot Tub
Downtown Area-Ski! Close to Shopping! FreeShuttle!
Downtown Area-Ski! Close to Shopping! FreeShuttle!
14 guests
4 bedrooms
7 beds
3.5 baths
14 guests
4 bedrooms
7 beds
3.5 baths

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4 Bedrooms - 3.5 Baths - Sleeps 12-14
Bedroom 1: King Master -Up (2)
Bedroom 2: Queen -Upstairs (2)
Bedroom 3: Two Twins -Up (2)
Bedroom 4: Queen Sleeper AND Twin over Twin Bunk Bed-Downstairs (4)
Additional Sleeping : Queen Air Mattress (2) + Two Twin Roll-aways (2)

FREE Wireless Internet
60" Smart TV in living room, 42" TV in Master & Lower Main
Gaming System + DVD, Games & Cards
BBQ Grill
Gas Fireplace
Private Hot Tub
Washer and Dryer
Fully Equipped Kitchen
Garage & MORE!

The space

Bear Hollow is located just minutes from Canyons, Park City, & Deer Valley ski areas. It is located directly across from the RedStone shopping area, grocery stores, restaurants, movies, bowling and more! It's only 5 miles from Park City Mountain Resort, Historic Old Town and Main Street Park City. Just 35 minutes from the SLC airport, and less than one mile off interstate 80, Bear Hollow is one of Park City's most convenient and desirable locations. In the shadows of Utah Olympic Park and The Canyons, this home provides an ideal setting. Access is great regardless of snow conditions.

This beautiful condo is a perfect spot for your getaway! With 4 bedrooms and 3.5 bathrooms, there’s plenty of space for 12-14 people. At almost 2000 square feet, you’re sure to enjoy your time with friends or family. Rustically decorated with a cabin-like feel, the home is decorated perfectly and features plenty of open space.

Upstairs, you’ll find a large King Master bedroom with an attached bath. There’s a lot of floor space for additional sleeping and a 42” HD television to enjoy. You’ll also find a Queen bedroom (with two Twin rollaway beds), a twin bedroom (2 twin beds), and a shared full bathroom.

The fully-equipped kitchen makes dining in and having an enjoyable dinner easy and convenient. There’s a toaster, coffee pot, blender, crockpot, ice maker/water filter, dishes, cups, utensils, pots/pans and anything you’ll need to cook delicious food. The dining area by the kitchen seats 11 people comfortably.

The main living room has a 60” HD television, DVD player, DVR recorder and DVD collection. Xfininty satellite television provides entertainment and there’s a gaming console, board games and cards to enjoy as well. The home has a full-sized washer, dryer, iron and ironing board as well, making doing laundry simple. Main level AC and ceiling fans keep the rooms cool during warmer days and a Gas Fireplace will warm the home nicely in the winter.

Downstairs you’ll find a fourth bedroom with a Queen sleeper sofa, a Twin bunkbed, and a 42” television. A Queen air mattress provides additional sleeping as well.

Xfinity wireless internet will make working/playing online fast and easy. You’ll even have access to a completely private hot tub and BBQ grill located off the lower level. There’s plenty of parking with a garage, driveway and street available for vehicles.

You’ll also have full access to the Bear Hollow Clubhouse with your stay. A pool (in the summer season), additional hot tub, fitness center, kitchen/dining for large parties and office are available there.

This home is PERFECT any time of year! Book your stay with us today!

Guest access

4 Bedrooms - 3.5 Baths - Sleeps 10-12

FREE Wireless Internet
60" Smart TV in living room, 42" TV in Master & Lower Main
Gaming System + DVD, Games & Cards
BBQ Grill
Gas Fireplace
Private Hot Tub
Washer and Dryer
Fully Equipped Kitchen
Pack 'n play provided
Keyless Entry
Clubhouse Access

Other things to note

Minimum stay required
Regular and Off Season - 3 nights
Premium Season - 4 or 5 nights

Family/kid friendly
Wireless Internet
Free parking on premises
Extra people No Charge
Cleaning Fee $339 NZD
Always communicate through Airbnb
To protect your payment, never transfer money or communicate outside of the Airbnb website or app.
Sleeping arrangements
Bedroom 1
1 king bed
Bedroom 2
1 queen bed, 2 floor mattresses
Bedroom 3
1 bunk bed
Bedroom 4
1 sofa bed, 1 bunk bed, 1 floor mattress
House Rules
No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 10AM

***IMPORTANT*** ALL Reservations REQUIRE DAMAGE SECURITY -this is not included in your quote.

SAVE hundreds of dollars in up-front costs by choosing damage insurance. **No Deductible and we file all claims on your behalf.

• By submitting a reservation, you agree to provide damage security in the form of Damage Insurance ($39 / $59 + tax for $3,OOO / $5,OOO of accidental damage protection) OR a Security Deposit that offers the same protection.
• Vacation Rentals Park City will contact you to confirm your reservation and choice of Damage Security.

We look forward to hosting your stay!


1. CHECK-IN time is 4:00 pm MT | CHECK-OUT time is 10:00 am MT: If the home is ready before 4:00 pm, you may be allowed to check in early. Early check-ins prior to 2:00 pm are NOT permitted. You must call ahead to make sure the home is ready. Do not arrive at or enter your rental early without permission. Because we need ample time to prepare the home for the next rental, late check-outs are NOT permitted and will be charged at a rate of $50 for each 30-minute increment past 10:00am MT. Further penalties may include, without limitation, additional daily or nightly rental fees and/or loss of revenue incurred by Owner or Manager due to the Rental Property not being available for the next group of Guests.
If the home is available on the morning of your check-in day or through the evening of your check-out day, you may add a ½ day stay to your reservation at a cost of one-half of the nightly rate + tax. Requests are based on availability. Half day stay additions cannot be added to a reservation more than 24 hours in advance of the check-in or check-out day.
We do ask that if you plan to leave prior to your scheduled departure date, that you notify us by phone or by e-mail.

2. NO SMOKING unit: SMOKING IS STRICTLY FORBIDDEN IN, OR WITHIN 25 FEET OF, THE RENTAL PROPERTY. Rental Guests must also comply with any and all smoking restrictions in or around the Common Areas or Common Facilities. Evidence of smoking in or near the Rental Property will result in immediate eviction, forfeiture of all amounts paid and will result in additional cleaning fees being charged to the Security Deposit Credit Card(s).

3. PETS: PETS ARE ABSOLUTELY PROHIBITED IN THE RENTAL PROPERTY UNLESS OTHERWISE APPROVED BY AGENT IN ADVANCE AND IN WRITING. Any evidence of pets in the Rental Property may result in immediate eviction, forfeiture of all amounts paid, and additional cleaning fees being charged to the Security Deposit Credit Card(s).

4. USE RESTRICTIONS: Property is not to be used for parties in or around the rental property, or in any common areas or facilities, or for gatherings beyond the registered number of guests. Rental of this property is limited to use by family groups. Primary Rental Guest must be at least 25 years old. Manager may require proof of Primary Guests' age as demonstrated by a valid driver's license, passport or other government-issued photo identification. If Agent discovers that the Primary Guest fails to meet this minimum age requirement; Manager may immediately evict all Rental Guests and any Invitees, and all payments made by any Primary Rental Guest will be immediately forfeited. The person(s) signing the contract must be present during the rental period.

5. EXCESSIVE NOISE: The Rental Property is located in a quiet residential neighborhood. Quiet time is from 10:00 pm until 8:00 am, or as may otherwise be required by the rules of the homeowner association (if any). The Rental Guest agrees not to undertake any activities that interfere with their neighbors' right to quiet enjoyment of their property. Guest agrees to fully comply with local noise regulations and to use common sense in keeping noise volume low after dark. Any enforcement actions by local law enforcement and/or home owner’s association are at the Guests' sole risk and expense and may result in additional charges or immediate eviction without refund of any deposits or rents.

6. ARRIVAL CONDITION: The home is inspected for cleanliness before your arrival. Please report anything that is not in acceptable condition within one hour of your arrival. Anything not reported in that time frame will be deemed acceptable.

7. DAMAGE/SECURITY DEPOSIT: Damage security in the form of damage insurance or a security deposit which offers the same protection is required.
The Rental Guest is responsible for any and all damages or fees up to AND exceeding the security deposit amount.
Once a reservation is accepted, an Accidental Damage Insurance Plan will be made available.
We encourage you to elect to protect your stay by purchasing a Vacation Rental Damage Protection (VRDP) plan for only $39 or $59 to cover for accidental damages up to $3000 or $5000 (no deductible). We understand accidents happen. With a damage protection plan, you can have the peace of mind to alert us if there are any accidents and we will be happy to take care of that accidental damage under your insurance. There is no deductible and we file claims on your behalf.
DAMAGE INSURANCE INFORMATION: The guest is required to report any accidental damage before check out for the allowance of a claim. Vacation Rentals Park City will file any claims on behalf of the guest.
This Vacation Rental Damage plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3000. Any damages that exceed $3000 will be deducted from the security deposit or billed directly. If you damage the real or personal property assigned to your rental accommodation during the trip, the Insurer will reimburse the lesser of the cost of repairs or the Actual Cash Value of the property, up to $3000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy. The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Vacation Rentals Park City, LLC any amount payable under the terms and conditions of the Vacation Rental Damage.
8. The following CONDITIONS MUST BE MET: Any conditions not met and not covered under the accidental damage insurance will be deducted from the security deposit, charged to the credit card on file or billed to the Primary Rental Guest.
a. No items are missing and no damage is done to the home or its contents, beyond normal wear and tear. –actual damages
b. No costs are incurred due to collection of rents or services rendered during the stay. -actual damages
c. Dirty dishes are placed in the dishwasher and started. -$30 housekeeping fee
d. All food is removed from the refrigerator and cabinets and disposed of. Unopened, non-perishable, sealed food items and paper products may be left if so desired. -$30 housekeeping fee
e. All trash and debris are placed in trash receptacles. Please do not leave trash sitting around the home. -$30 housekeeping fee
f. *If applicable to the home* Garage remote is returned and unit is left locked. -$50 replacement fee
g. *If applicable to the home* Club house key card is returned. ($200 per card replacement fee)
h. Beds that have been used are left unmade, so that housekeeping may determine use. -$30 housekeeping fee
i. All used towels and washcloths are left on the bathroom floor. -$30 housekeeping fee
j. No fines for HOA violations. -actual damages
k. Furniture is not moved. -$50 housekeeping fee
l. Thermostat must be set to "heat" 60 degrees upon leaving. Pipes will freeze in winter months. -actual damages
m. No late check-out. -$50 per hour after 10am MT management fee
n. No holiday/party items left behind. -$50 housekeeping fee
o. *If applicable to the home* Hot tub not left discolored due to excessive use without showering. -$100 service fee
p. No pet violation (actual additional cleaning cost / eviction fee)
q. No smoking violation. -actual damages with a $500 minimum charge
r. No illegal activity and the renter is not evicted by the owner, representative of the owner, or the local law enforcement. -$500 eviction fee and no refund of rent paid

9. PAYMENTS: **Per Airbnb Policy

10. CANCELLATIONS: **Per Airbnb Policy

11. MAXIMUM OCCUPANCY: Advertised maximum occupancy of the chosen home must be strictly adhered to. If maximum occupancy is exceeded, you may be asked to vacate the property and forfeit any rental payments.

12. ASSIGNMENT OR SUBLETTING: Renter will not assign this agreement or sublet any portion of the property.

13. MINIMUM STAY: Most properties require a THREE (3) NIGHT MINIMUM STAY. Longer minimum stays may be required during some rental periods. Two night stays are considered for some properties. One night stays are NOT permitted.

14. INCLUSIVE FEES: Rates include a one-time linen-towel setup. The home will be furnished with an initial supply of paper towels, toilet paper, trash bags and dishwasher detergent. All additional sundry supplies are the responsibility of the renter. Other incidental sundries may be at the unit, but are not promised or guaranteed.

15. NO DAILY MAID SERVICE: An initial supply of linens and bath towels are included in the unit but daily maid service is not included in the rental rate.

16. MAINTENANCE AND DAMAGE: We strive to ensure that all facilities are in good repair and everything is in working order, however, there may be an occasion when an amenity is unavailable, is out of order, or breaks down during occupancy. We will do our best to make repairs or replacements, but if neither is reasonably possible due to time or availability of parts or service, we cannot guarantee these items and will not make refunds based on malfunctions or circumstances beyond our control.

17. ENTRY, INSPECTION or EVICTION: Owner/Manager will have the right to enter the premises (a) in case of an emergency, (b) to make necessary or agreed repairs, alterations, improvements, supply necessary or agreed services, show the premises to prospective or actual buyers, tenants, workers or contractors, (c) when renter has abandoned or left the premises or (d) when eviction is necessary due to breach of contract. In the case of (b), entry may only be made with prior notice to the renter. In the case of (d), ALL Rental Guest and invitees of guest(s) must vacate the rental property within 60 minutes of the Manager or Agent’s arrival to notify of eviction. If the Rental Guest or invitees are present when Agent/Manager arrives, up to 60 minutes will be allotted to immediately remove all personal property and exit the rental property. If the Rental Guest or invitees are not present or personal property is not removed within 60 minutes, the agent/manager will photograph, inventory and store said property. Charges in excess of the eviction fee may apply if items are required to be removed by the agent. The primary Rental Guest must claim any stored personal property within 30 days. If not claimed, the personal property will be sold or donated.

18. HOLIDAY/PARTY DECORATIONS - Guests may decorate for special occasions at their own expense, but must remove and dispose of these decorations prior to departure. Christmas trees may not be left behind as the trash company will not pick them up. There will be a $50 fee for the disposal of such items left by guests.

19. LOCKED CLOSETS: Owners have locked closets for their personal possessions and extras for the rental. These closets are private and are not to be opened by tenants or guests under any circumstances.

20. PARKING: The Rental Property may be subject to parking rules, regulations or policies as adopted and/or enforced by local government agencies or the homeowner’s association (if any). The Rental Guest is expected to be aware of, and fully comply with, such parking rules, regulations or policies. Guests are advised not to park any trailers at or near the Rental Property without Manager's prior written permission. Neither the Manager nor the Owner of the rental property shall assume any liability or responsibility for any damage or costs incurred by any tenant as the result of any vehicle or trailer being parked at or near the rental property or being towed.

21. RATE CHANGES: Until a reservation is accepted and advance deposit is received to reserve a rental period, rates are subject to change without notice.

22. FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.

23. STORM POLICY/ROAD CONDITIONS: No refunds will be given for storms. If your vacation is during the winter months, please come prepared to drive in snow and/or ice to reach your rental property. We do not refund due to road conditions.

24. WINTER CONDITIONS: Rental Guests are notified that this home is in a mountain location where winter conditions may apply. Walkways, driveways, sidewalks, stairs, etc. may be slippery due to ice and snow. These areas may be slippery even when they do not appear to be. It is advised that caution be used. Please step carefully on all outdoor surfaces. It is further advised that shoes be removed upon entering the home as wet or icy soles can cause slippery conditions on tile or wood floors inside the home.

25. *If applicable to the home* CLUB HOUSE: A club house key card is located inside the home. A replacement fee of $200 will be charged if the key card is not returned to the home upon departure. Renters and their guests agree to abide by all club house rules and regulations. These rules and regulations are posted at the club house. The club house has a video surveillance system to monitor all activity. Renter will be responsible to pay for all repair costs associated with damages caused by them or by their guests.
The Rental Property (and/or the Common Areas or Common Facilities) may include certain "Special Amenities" such as private or shared-use spas, hot tubs, whirlpools, saunas or pools. These Special Amenities are considered luxury amenities and are not guaranteed to be available or functioning during Renter’s stay. Rental Guests and any invitees, must comply with any rules and regulations governing the use of Special Amenities (i.e. hours of use, noise restrictions, maximum number of users, consumption of food, use of glass containers, etc.). Violation of such rules and regulations may result in Guests being banned from further use of the Special Amenities.

26. *If applicable to the home* HOT TUB: No Children under the age of 12 are permitted in the hot tub without direct adult supervision. PLEASE SHOWER before using the hot tub. Excess body oils and lotions can cause the water to become cloudy, foamy, and/or discolored and decrease the filter efficiency. If hot tub is left discolored due to excessive use without showering, a fee of $100 will be charged to drain and refill. When using the hot tub, remember that there are certain health risks associated with using hot tubs. Use at your own risk. DO NOT press more than one function button at a time. This can affect the programming and cause the tub to discontinue heating and/or filtering. If maintenance is called to the home for user error, a $25 fee ($50 after hours) will be charged to the rental guest. This hot tub is drained, refilled and chemicals replenished on a regular basis by a certified technician. If the technician deems it necessary to drain and refill the hot tub prior to, or during your stay, the water will be cold for approximately 24-36 hours. This is a county and licensing requirement for your health and safety. Hot tub covers are for insulation purposes and are not designed to support a person or persons. Do not stand or climb on the hot tub cover. When not using the hot tub, PLEASE LEAVE THE COVER ON so hot tub will stay warm and cable LOCKED for safety.

27. INDEMNIFICATION: Owners/Managers are not responsible for any accidents, injuries or illness that occur while on the premises or its facilities unless such damage is the legal result of negligence or willful misconduct by the owner/manager. Owners/Managers are not responsible for the loss of personal belongings or valuables of the renter or their guests. By accepting this reservation, it is agreed that all renters/guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. Renter shall indemnify and hold harmless the property owner or representatives of the property owner from all damages, injuries, claims, costs and expenses related to acts, events or omissions occurring in, on or about the property, or arising out of or in any way related to renter's use or occupancy of the property, renter's breach of any term of this Lease, or any work, activity or thing done, permitted or suffered by renter in, on or about the property.

28. NO ILLEGAL ACTS: Renter will comply with all statutes, ordinances, and requirements of all municipal, state and federal authorities and all HOA rules and regulations regarding the use of the property. The rental property shall be treated with respect and consideration. Please be aware that some neighbors to this home are renters and some are permanent residents. We ask that the peace and privacy of any of the neighbors to this home be respected at all times. Any violations of the above stated policy could result in eviction from the premises without notice and without refund of any deposits or rents.

29. WAIVER: Failure of Owner/Manager to enforce any provision of this agreement will not be deemed a waiver.

30. LEGAL: This Agreement shall be governed by and interpreted in accordance with the laws of the State of Utah. In any action or proceeding involving a dispute between owner and renter arising from this agreement, the prevailing party will be entitled to reasonable attorney fees and costs incurred.

31. ADDITIONAL TERMS AND CONDITIONS: Any term or condition that conflicts with an Airbnb policy will default to that Airbnb policy.

32. ENTIRE AGREEMENT: The foregoing constitutes the entire agreement between the parties and may be modified only in writing and signed by all parties. Each section, subsection or paragraph of this Agreement shall be deemed severable. If for any reason any portion of this Agreement is unenforceable, that portion shall not affect the applicability or validity of any other portion of this Agreement. This agreement and any modifications, including photocopies or facsimiles, may be signed in one or more counterparts, each of which will be deemed an original and all of which taken together will constitute one and the same instrument. If there is more than one renter, all renters are jointly and severally liable under this rental agreement.

By placing a reservation, ALL terms and conditions of this agreement are deemed accepted and receipt of the information herein acknowledged.

Vacation Rentals Park City, LLC

Safety features
Smoke detector
Carbon monoxide detector
Fire extinguisher
3 nights minimum stay

15 Reviews

Check In
Ashley User Profile
October 2017
The location is perfect! It's close to downtown Park City but also close to the outlets and the NewPark area. In the development itself the location is great too. The hot tub is secluded enough that you feel more privacy than some of the units on the main road. The unit is a nice size and two of the bedrooms have plenty of space for air mattresses and/or cots. The basement was also a great space for the kids to hang out in, although it would have been nice if they had had cable available on the downstairs TV or more kid-friendly DVD's. It was a nice unit for us and while there were some issues we would have preferred not to have to deal with considering the cost, we would definitely look to rent Kimberley's place again if those issues were addressed and taken care of.
Kimberley User Profile
Response from Kimberley:
The location is perfect, for sure! At check in, you had some trouble signing in to the Wifi, had a couple of burnt out light bulbs, requested an extra kitchen towel and some hand soap. We sent someone over right away and addressed all requests within the hour! Understanding you would have preferred not to have had any issues to deal with we hope a one-hour response time was not too much of an inconvenience. The home has an array of DVD choices; none that are inappropriate for children and there are a three or four Redbox locations within a couple of minutes to pickup other favorites. The lower level has a large TV with a Wii gaming system as well. The home has great space to enjoy family and friends whether it be watching TV, playing games or soaking in the hot tub. Thanks for staying with us. -- Vacation Rentals Park City.
October 2017

Lindy User Profile
July 2017
Great Place. We stayed here for a girls trip for cousins and they had a great time.
Kimberley User Profile
Response from Kimberley:
Lindy, we are so happy you enjoyed your stay! It's such a great location! We hope you were able to use the pool and relax for your trip.
July 2017

Ryan User Profile
July 2017
Unit 5483 Luge Lane was advertised as being fully air conditioned. Thus the reason we chose this unit over other units. Only the lower level is air conditioned. Upon arrival on July 8, 2017, the upstairs level's temperature was 87 degrees. The local rental agency, Vacation Rentals Park City, was not knowledgeable about the amenities of the unit and could not tell us if the unit was fully air conditioned or if the problem was a failure of the upstairs AC equipment. The HVAC service company did not arrive until late afternoon July 10. The technician determined that only the lower level was air conditioned. There are no floor or window fans to circulate the air through the upper level.
Kimberley User Profile
Response from Kimberley:
Ryan, Thank you for your feedback. At the time of your reservation on March 15, 2017, the home did not have air conditioning and was not advertised as having this amenity. The advertising was only changed when the home owner added central air conditioning to the home a few weeks prior to your check in on July 8th. Air conditioning was installed on the main and the lower level of the home. It was the intent of the home owner to also install on the upper level of the home and that has been arranged to be completed right away. Vacation Rentals Park City and the home owner were not aware that had not been completed when the advertising was changed to include A/C. There were no reports of uncomfortable inside temperatures from the three previous summer guests and none from the current guest. During your stay, the home offered cooling. This amenity was an added benefit, not advertised or guaranteed at the time of your booking. Park City, being in the mountains, has very cool temperatures overnight...even with the warmest of days. During your stay, the evening temperatures were in the mid-50s and ceiling fans available. We hope you opened up the windows in the evening to enjoy the cool, fresh mountain air. Maybe you were able to beat the heat during the day, and have some family fun, at the pool! The home is beautiful, spacious and a lovely place to stay in the summer or winter. Thank you for staying with us. -Vacation Rentals Park City.
July 2017

Antony User Profile
March 2017
great location, conveniently located 15-20 minutes away from all three mountains

DeAnnne User Profile
February 2017
This was our first ski trip to Utah, so we didn't really know the area. Bear Hollow is close to the Olympic Park and requires a car to get to the ski resorts. While you could take the bus, it's really not convenient given the location of this town home...especially in winter and with children. Don't do it-rent a car! The grocery store, restaurants, etc were all accessible within a couple of miles driving which was nice. Overall the townhome was nice and had lots of space for four adults and four children. The lower level became the kids hangout room and the adults had the middle level to lounge, cook and hangout. Bedrooms were all on the top floor and there was a great washer dryer too. We did have a couple of issues that negatively impacted our stay. The first was the hot tub. Upon arrival, we learned that the heater had broken and needed to be replaced which couldn't be done that day. Given the cold temperatures, the pump ended up freezing overnight too so both items needed to be replaced. That was done timely the morning of our second day while we were skiing, however because the entire tub drained out onto the driveway below, it needed to refill and reheat which made it unusable for the second day we were there. The driveway became a sheet of ice which was salted immediately when I called and asked for it to be done, which I greatly appreciated. I understand these things happen, and we were told we could use the community hot tub which was a decent walk away in the snow, but it was very unfortunate and disappointing that we could only use the hot tub one time during our stay. A big draw and reason we booked this home was because it had a private hot tub. We also didn't have a working oven which we discovered right at dinner time on the last night of our stay. When I asked about the possibility of a discount because of these mishaps, I was told it wasn't possible because these things happen and are out of control of the property Mgmt company as stated in their terms and conditions. Again, I understand things do happen and didn't argue the point, but it did put a bit of a damper on an otherwise stellar weekend. Outside of these specific situations, Kimberly was a great resource who was available and responsive to my questions before and during the trip.

Karen User Profile
February 2017
The rental is as it appears in the photos. May be a little bit more dated, but nice & comfortable overall. We had a disappointing experience as two of the top three amenities that were important to us were not working upon our arrival. They were the fireplace & the private hot tub. The fireplace was eventually repaired, so we did get the benefit of that during our stay, however the hot tub was not repaired prior to our departure. The community hot tub may be a nice feature for some, however, it was not for us and I would imagine would not be for other families. My family went to the community hot tub two days that the rental hot tub was out of order and on the first day the young guys that were there were very nice. However, the next day was quite different. The same guys were there & were again quite nice, but after less than 5 minutes of being in the hot tub a large party, maybe 8 or more, of young men arrived with cigars & bags of beer. We had to leave immediately, as didn't want the kids sitting there with all those guys smoking cigars in their face. As well as my daughter felt incredibly uncomfortable. The private hot tub was a huge selling point for choosing the rental & having to make do with the community tub filled with the smoking party animals does not really provide the same experience.
Kimberley User Profile
Response from Kimberley:
Thank you for your review, Karen. We regret your stay was not as perfect as planned. We provide regular property inspections, weekly hot tub service and preventative maintenance for all homes we manage. Unfortunately, even with the closest monitoring, items can malfunction. We do our very best to remedy as expediently as possible. The handyman was sent for the fireplace the morning after you checked in and found the only issue was that the gas key was turned to the “off” position. It simply needed to be turned on. We also sent a hot tub repair person right away but due to the extreme cold and availability of parts, the repair took some time. The clubhouse facilities are monitored and smoking is not permitted within 25 feet of the building. Any violations of the clubhouse rules are addressed right away by the clubhouse staff. We certainly understand your disappointment surrounding the hot tub and are glad that you did enjoy the home. It is a lovely place to stay; spacious, nicely furnished, comfortable and well equipped. Thanks again. – Vacation Rentals Park City
February 2017

Leah User Profile
February 2017
The house was in the perfect location for skiing, spacious, and even better than we were expecting. We had everything we needed and it is in amazing condition.

Park City, Utah, United StatesJoined in July 2013
Kimberley User Profile

About the Owner - Kimberley has owned rental property and has been successfully managing properties for many years. She graduated from college as valedictorian with emphasis on legal studies. This has been very useful in the contract aspect of property management, protecting her, the rental guest and the property owners that she represents. Kimberley also does professional photography and web design. She enjoys property management and is friendly, professional, responsible, organized and committed to making the properties that she represent a success, ensuring a positive and enjoyable management / vacation rental experience.

Languages: English
Response rate: 100%
Response time: within an hour

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