Completely remodelled 6 bed/5.5 bath Villa in 5 Star Terra Verde Resort, 5 miles from Disney. Brand new, completely remodelled with heated pool and spa. Chef's Kitchen with Quartz countertops and high-end appliances. 4 King Master Bedroom Suites and 2 Dual Twin Bedrooms with another bathroom. Luxury and Modern. Large 65" TV on the living room and 48" TVs on each king suite, with cable and Netflix.
Great House, with new beds and mattresses. Entirely remodeled. No carpets make it allergy-free. Smart thermostats on both HVAC units with sensors in the rooms. Ultra high tech kitchen.
Interaction with guests
24h Support by Owner via iMessage, Whats App and Phone.
Other things to note
BEFORE YOUR STAY:
If you want the Pool/Spa Heating On, there's a fuel surcharge of $30 per day. Please confirm in advance for the pool/spa heating to be on.
There's a $100 charge for the optional Infrared Grill Usage. Please confirm in advance to have it cleaned and with a full propane tank.
DURING YOUR STAY:
You cannot move the furniture or the beds of their original place. You cannot take any furniture, tables, bed, chairs, or utensils out of the house. You cannot bring in any furniture, tables or chairs to be used while in the house. If furniture is moved, a minimum fee of $50 will be charged.
You cannot exceed the contracted maximum number of persons. If there are more people than arranged, the contract will be immediately terminated and the entire deposit will be withheld.
You cannot smoke in any part of the house, even in the pool area. If evidence of cigarrete or any kind of smoke is found, the entire deposit will be withheld.
You cannot bring any type of animals in any part of the house, even in the pool area. Service animals are not allowed too.
We try to supply the best type of hand, bath and wash towels. Please note that the supplied towels are for personal usage for drying the hands and the body, and NOT FOR CLEANING. Usage of towels for removing makeup, cleaning any part of the house, or anything that can stain or damage the towels will be charged $30 per towel.
BEFORE THE CHECKOUT:
Please clean all used glassware and kitchen utensils before checking out. A minimum fee of US$50 will be charged if the kitchen or it utensils are left unclean.
Please make sure that there is no trash inside the house, and all the trash that's on the garbage bins fit in with the bins closed. If you have excess trash, please take it to the HOA dumpsters before checkout. A minimum fee of $50 will be charged if trash is found inside the house, or if there's excess trash on the bins (they must be closed).
The checkout is precisely at 10am. The cleaning crew will come precisely at this time. If you fail to checkout on time, a $100 fee will be charged.
Terms and Conditions
Bookings and Payment:
The payment of the booking confirms the acceptance of the terms and conditions and shall be binding to all the persons using the property.
Renter may cancel the confirmed reservation 60 days before the check-in date, for a full refund. The Owners or Management Company reserve the right to cancel a reservation at any time and for any reason. If this occurs, a full refund of the booking deposit and/or associated payment(s) will be returned to the renter. In the event a guest cancels a reservation, or the Owners or Management Company have to cancel a reservation due to non-payment of the balance due, the following cancellation charges will apply:
- 60 days or greater from date of arrival = full refund
- Less than 60 days from date of arrival = no refund
Pets and Smoking:
Pets and animals can never be kept at, or visit the house. Smoking is strictly prohibited on the property, even on the pool area. Any violation of these rules will result in a 100% forfeit of the security deposit. In addition, any additional charges due to excessive damage or cleaning will be charged to the security deposit.
Rental period and occupancy:
The rental period runs from 4:00 PM EST on the day of arrival until 10:00 AM EST on the day of departure. The house is fully licensed for short term rental by the state of Florida. The property may only be occupied by a maximum of 14 guests, per Florida state law. Everyone occupying the house must be listed and checked-in on the Terra Verde resort clubhouse, including small children and infants. It may, on occasion, be necessary for staff or agents of the owner or Management Company to enter the premises in order to perform routine maintenance and/or repairs. By agreeing to these terms and conditions, guests are required to allow entry to these individuals.
Upon acceptance of the rental agreement the renter(s) agrees to pay for any damage of any kind to the property from the security deposit of US$500. The owner/management company retain the right to retain the security deposit (either in part or full) to cover excess damage of any kind to the property, missing or damaged furnishings, appliances or property, excessive use of electricity (such as leaving the doors open with air conditioning on), excess cleaning costs or any other condition requiring repair or replacement prior to subsequent guests. The security deposit authorization, less any such charges will be released as soon as the management company has completed its inventory and occupancy report. The owners reserve the right to pursue the guests for recompense for any and all damages caused which may exceed the value of the security deposit and will require payment within 14 days of being served notice of this.
The Owners and management Company of the property accept no responsibility whatsoever for the death, personal injury, accidents, loss, or damage to persons or personal belongings however caused. The use of all accommodations and all amenities, including the swimming pool is entirely at the users own risk. Children must at all times be supervised by responsible adults when using the swimming pool. Glassware is not permitted within the pool area. The owners and management company cannot accept any liability for any loss of rental time due to travel problems, flight delays, cancellations, terrorist acts, industrial disputes or any events, which are outside our control, including any form of Force Majeure. The owners cannot accept any liability for failure of public
supplies such as water, electricity, gas supplies or for mechanical failure of air conditioning, pool equipment and of pool heaters, nor for the consequences of the actions or omissions that may supply or control main services, or any actions taken in the vicinity of the property by any authority over which there is no control.
Code of Conduct:
Terra Verde is a residential resort community. No guest behavior should interfere with the privacy and the quiet enjoyment of other residents and guests. Please do not swim, play loud music or behave in any manner that could be construed as an inconvenience, however minor, to your neighbors between the hours of 11PM and 7AM. In the event that anyone in your party behaves in a manner determined by the homeowner, our management company, Terra Verde Resort staff, or local authorities believe is likely to cause danger, distress or annoyance to anyone else resident or visiting the Terra Verde Resort community, or damage any property in the community, you may be required to vacate the premises permanently and immediately and neither the owners, our management company, Terra Verde Resort staff, nor any other related party shall be responsible for any cost you may incur, nor shall we pay any compensation whatever, nor make a refunds due to these actions. If another home is loud or rowdy after-hours, then the Terra Verde Resort or the Osceola County Sheriff's department can be contacted.
Tampering of Pool, SPA, Internet, WiFi, Security, Automation and Water Heater Equipment:
You cannot tamper or try to change the behavior of pool pump valves, pool cleaning timers, pool heater settings, Wifi, Internet, Security Equipment or water heater settings, without previous written authorization from the owner or from the management company. If the guest paid for the additional pool/spa heating electricity surcharge, the only control that can be used is the timer for the SPA, located on the wall in front of the pool. This timer has a maximum limit of 1 (one) hour, and cannot be locked or tampered. Everything on the pool is automatic, and the guest cannot try to "fix" anything by himself. Any violation of these rules will result in immediate cancellation of the rental, and you may be required to vacate the premises permanently and immediately and neither the owners, our management company, Terra Verde Resort staff, nor any other related party shall be responsible for any cost you may incur, nor shall we pay any compensation whatever, nor make a refunds due to these actions
For the duration of your stay, you are responsible for the property which you have booked, and you are expected to take care of it. Please treat it like it was your own home. At the end of the rental period, all equipment including everything in the house, walls, floors, furnishings, kitchen appliances, silverware, glassware must be left clean and tidy, or you may be billed for any amount over and above the time normally spent on cleaning, with a minimum of US$50.00. You are liable for any breakages and damage to the property or its contents, and if you do not replace any breakages or pay locally for any damage sustained, you will be billed when you return from your vacation. Any third party visiting the property during your vacation will be regarded as your responsibility, and any damages or breakages caused by any third party will be your liability. You are responsible for any damage to any third party visiting the property that is caused by you or any member of the party staying in the property, or any other person whom you may invite to the property. We will notify guests of any such charges if they are to be incurred, and provide photographic evidence whenever possible of the damages. Guests shall comply with the terms and conditions as agreed upon in this contract. The Owner and their Management Company has full authority and privilege to evict any and all guests that do not comply with the agreed upon terms and conditions and no refund or credit will be offered.
Extra Management Company Surcharges:
Our management company is there to help you fix any issues or items during your stay, within reason. Extra charges may be incurred for extra work. Some examples include: Pool Heat - this will be on or off prior to your visit, if you want it turned on or off during your stay, or ask for it to be turned on after your arrival, there will be an extra charge for this service. Collecting any kinds of payments on site will result in an extra charge; these are normally all paid for in advance or on the web. A late checkout without first notifying us and/or the management company, with plenty of advance notification, will result in a US$200 charge, as the cleaning crew are typically at the home
right at 10:00 am to begin cleaning for the next guests, it is courtesy to let them know well in advance so they are not sitting there and can plan their day accordingly. Inconsiderate guest behavior that may incur extra charges of US$50 minimun including moving around the home's furniture, or pool furniture taken outside of the lanai. Excess garbage cleanup or excessive messes will also incur additional surcharges. Other examples include: smoking of any kind in the property, damage to the home and/or inventory items or missing inventory items, excessive garbage left in the home, failure to use trash collection facilities or trash placed in garbage cans without using trash bags, late check out without prior arrangement, used diapers, used sanitary items, discarded medical items left for the cleaners to remove, bent pool pole or broken net head, holes or tears in pool screen enclosure, coins/other metal objects/toys/trash/other items left on bottom of pool, blocked toilets or sinks caused through misuse, stained linens & towels (bleach/blood/drinks etc.), carpet & furniture stains requiring professional cleaning, relocation of furniture (beds/tables/nightstands), mattresses, pool furniture (when removed from pool deck area) etc. to original position, or non-emergency call outs after hours, at weekends or on national holidays. Unfortunately, everyone of these items listed is from real world examples of these things occurring in the homes they manage at various times, we do not get upset if something gets broken or damaged, it happens, it's a rental home after all, but we do expect people to let us know there was a problem and hopefully own up to their mistake and pay for any damages they incurred, pretty simple really, please take care of our home like you would your own! This is not meant to sound extreme, if there is a problem, such as something broken, they and we are there to help you have the best possible vacation, and their job is to fix problems, by all means call if you need help with something!
Users of the Terra Verde Resort community facilities are subject to the rules and regulations of the community.
Guests are expected to take all reasonable security precautions, including locking ALL doors and windows during their time of occupancy of the property. All swimming pools are used entirely at the guests own risk. No diving is allowed and children must be supervised at all times while in the pool area. Glass is not permitted in the pool area
Complaints / Problems / Issues:
In the unlikely event of a problem arising while occupying the home, the guest should immediately contact the management company who will seek to resolve the matter speedily. If the problem has not been reported to the management company within 24 hours of the problem arising, neither the owner not the management company can accept any responsibility.
As with any other vacation, there are circumstances completely beyond our control, in which the property may not be available for your booking. Such circumstances are referred to as Force Majeure. In the event of Force Majeure the owners will do their best to make alternative arrangements for you where possible. If they cannot or if the alternative arrangements are unacceptable to you, they will issue a pro-rated refund of monies paid. This will be the full extent of the owner's liability in such circumstances and the owners cannot be responsible for any other costs connected with any such cancellation, however arising.
All reservation of the resort accommodations and the use and occupancy of such accommodations shall be governed by the laws of the State of Florida. All disputes between owners and renters shall be subject to the exclusive subject matter and personal jurisdiction of the courts in Osceola County, FL. In the event of litigation between renters and the owners, the prevailing party shall be entitled to all costs incurred.