Villa in the countryside ten minutes by car from the coastal town of Polignano. The spacious villa has extensive gardens a private 10mtr swimming pool and tennis courts which also incorporate football goalposts.
Also stone wood burning barbecue area
Free parking on premises
1 double bed
2 single beds
1 double bed
2 single beds
1 single bed, 1 sofa bed
Not suitable for pets
No parties or events
Check out by 12PM (noon)
Angelo was welcoming and helped us. The Tennis court was great but the Pool was very disappointing and not as Clear & blue as the photo
Response from Andy:
We are very sorry for the negative points that have been made about the Villa this was our first Air BNB host and it was clearly not our intentions to receive a negative response indeed when I answer point by point I hope that guests can see that we will take on board the criticism but also feel that efforts were made by us to answer the issues raised at the time. The Kitchen is well stocked with equipment however when asked about sharp bread knives we immediately provided them through our Italian Managers. As far as other items mentioned this is the first we have heard of them being required and we will endeavour to provide in future. The Villa is not advertised with Air Conditioning or Fans and indeed Holidaying in the South of Italy in Summer it is sure to be hot day and night. When the guest requested Fans we provided at our expense within 24 hours and furthermore agreed to reimburse the guest for their purchase of fans too. The most alarming part of the poor review that we have received is the issue of cleanliness. We paid our on site Managers a substantial fee to clean the Villa prior to their arrival, we will be of course now be challenging our Management team on this issue. We clearly have a problem with the pool to which we are very sorry and are endeavouring to address. Once again we paid 300 euro for a local company to reinstate the Pool after the Winter shutdown, clearly there are issues that will be sorted. We reject the point that the Villa is overpriced the cost of running such a large complex with pool ,tennis courts ,gardens and a large house plus management fees are huge The villa sleeps up to 11 people and priced at £13 per person per day we don't consider to be over the top. As we talked about at the start of our response we are disappointed by our guests comments but will seek to assure future potential guests that every effort is being made to address issues and to provide Air BNB clients with the very best we can offer for their holiday.
Hi I'm Andy I live with my. Italian wife Anna and three kids in Wolverhampton Uk. We would love to host your holiday rental in our beautiful Puglian Villa and Trulli set in the countryside ten mins from the beautiful seaside town of Polignano A Mare.
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