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Casa Marquez - Family Appartements-

Sylvia Elena User Profile
Sylvia Elena

Casa Marquez - Family Appartements-

5 guests
3 bedrooms
4 beds
1 bath
5 guests
3 bedrooms
4 beds
1 bath
HOME HIGHLIGHTS
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
GymThis is one of few homes in this area that has this feature.

Tourist Apartment Register Nº VT-36874. Spacious apartment with the Perfect mix of walking distance to the beach, down town and university. Short and direct bus ride to the city center. Just at the front door bus stop numbers 1, 31, N1. One minute far bus 81. Ten minute walking distance to two metro stations, Maritime Serrería or Ayora. Eight min walk distance to the beaches and big hotels and restaurants.
Three full bedrooms make place for up to 5 people (1 double bed and 3 single beds).

Amenities

Air conditioning
Cable TV
Essentials
Heating
Iron
Laptop friendly workspace

Sleeping arrangements

Bedroom 1
1 double bed
Bedroom 2
1 single bed
Bedroom 3
2 single beds

House Rules

Not safe or suitable for infants (Under 2 years)
No smoking
Not suitable for pets
No parties or events
Check-in time is flexible
Check out by 12PM (noon)

Availability

17 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Claudio User Profile
Claudio
July 2017
Sylvia was a difficult host. She was demanding but also available. We found the place clean with the beach at a easy reach. But we had few issues. Sylvia forced us to sign contracts in Spanish. Also she requested us to clean the flat even though we had paid cleaning fees. The fla…
Sylvia Elena User Profile
Response from Sylvia Elena:
It is a pity. As people can see on this page, I said something different because I prefer to talk openly reader to make a very bad rapport to damage her. First of all Pamela refuse to use her name in her reservation adducing to get a bargain if she make the reservation ant her old father because Airbnb supposed to give her a discount. I trust her even I could get any information about her record on the past Pamela on “mon opinion” bad manner did t tell me in any moment about anything except her complain about her complain to furnish me with a copy of identification of all the occupants. I explain her as you see on the copies of those Airbnb mails me explaining it is a request of the authorities because of the fight hotels have against tourist apartment. It is true she complain a lot, I requests in advance copies of the main page of the occupant’s passport. She insisted Airbnb never requested it before. I said we need it because authorities request we do so and it were good for her safety. No way. Airbnb call her to explain we were doing the right thing About the contract to sign I translate her telling her is was 1 page agreement implemented by the same reason, authorities need to see we are renting to tourist and not to local people which have the right to a different conditions. I translate her it telling her it included only my name her name, their identification, Airbnb reservation number, duration, permanent address in England and it was all. I explain many time (I reproduce here Airbnb mails) it was necessary because after Barcelona experiences and hotel fight against tourist apartment the legal ones as mine have to accomplish perfectly the rules Tourist office request. I reproduce here my explanations and her answers. Pamela refused to send their identification even I accepted she main the reservation thru a different person, after her, in order to get an Airbnb discount. Her resistance to send the identification of occupants that Airbnb call her to explain were doing the right thing. She insisted nobody else she suppose rented by Airbnb requested it before. However, I rented thru a different person because she insisted. Concerning cleaning fee, I explained her it includes washing towers, sheets, floor bathroom and windows but it was impossible to do more on 3 hours cleaning covered with 30 euros. If we have to take the garbage out or to replace everything to the right place, paint wall and wash dirty dishes it will be impossible to cover it with 30 euros. Too bad she nothing said about she drunk absolutely all the decaf, sugar, oil, salt (Surprised about salt consumption) , baths gel, shampoo, and makeup removers and hygienic humid towers, garbage bags, wash machines products, dishwasher product, nothing left. She didn’t t said anything about waiting her hours arriving almost 3 hours late because she wanted to come by fees from the metro station to the apartment event she came with her old parents and a Baby. Nothing were saw about snacks I reserve to them. Nothing were said about I didn’t t make her a problem she did not t want to live the apartment at 12 she wanted to enjoy it until the very end. Therefore, I said yes, you could stay until the last moment, so I did not t make any problem she left the apartment at 5 pm near their fly back hour because she wanted to go to the beaches until the very last minutes and to have the opportunity everybody to take a shower. She requested a bed for the baby and I includes more. I included a baby cheer, plates and toys to go to the beaches. Of course she requested me if I have also enough toys he play at the apartment and of course I didn’t t I includes beaches cheer, bags, specific bag for cool drinks and toys to go to the beaches. In addition, different types of sun protection and sun color tint and it were leave there the bottles completely empty without said thanks. Not meaning to leave it so there. Of course, almost any product to clean or to wash lest Therefore, I regret to see so shave behaver because I could not include more benefits About the two cucarachas they toll, they saw I told her I pay every summer monthly services because of the insect increase on summer. It is a big floor on the first floor and we cannot control it so perfectly even we try. I don’t pretend to have people always as nice as happened to me than even leave me a bottle of wine or what so ever, to thanks for my kindness but needier somebody so shave and distrust. Some of mails interchanged before coming: Pamela I can translate the agreement to you by writing. However I can from know advance it is not complicated to traslate because it said something like it: Sylvia the owner DNI number rent to x, z, w etc DNI in case of being part of the UE or pass number x..if not, with permanent address at...I'm, the appartement located XXX t From that day to that day, reservation number XXX from Airbnb plataforme.. for the total amount of xxxx Sign both parties The tourist police page request a little more as date of expedition of each pass and nationality. Remember the agreement is for exhibit to the government here in Spain just as eventually prove it is really a short term agreement with tourist and not a long term agreement under urbain law in wich case I have to rent to Spanish people minimum 3 years. This is why it it very important to include the occupants have a permanent address abroad. Have a good night Sylvia 21 de jun. de 2017 Hi Pamela. How do you feel today? Are you better now? I understand your worries because nobody accomplish the law. But you know since the hotel see the tourist appartement as a dengereus concurrent to them there are fighting on the tourist office arguing tourist appartement are ilegal. Airbnb changed the rules all the time even yesterday I got the new rules confirming host are the responsible to accomplish the local rules. I don't know if you know about but repeatedly airbnb got a fine everywere in Spain of even 90.000€ and more. One of those rules as a host we have to accomplish is to send a page to the tourist office police with some specific information of a each occupants and sign by you as soon as you arrive. The agreement is just one page agreement where we include the name and identification card or pass number and address outside Spain of each, Airbnb reservation number, duration, etc this agreement sign by you and me is under the tittle "Short term location agreement" including our registration number as turist location to prove government we are not refusing to rent long term to local people. As soon as I will be back home on therday I can send you a picture of a draft of the 1 page agreement and a picture of the page requested by the tourist police office of each ocupants. Pamela, believe me all that are very old rules pointed out by hotels now against us. Sorry about it but as a lawyer beloing to the local organization defending our right to coexist with hotels I don't want to take the risk, in case of investigations of my revenues I don't have all folders perfectly in accordance with the law. I know many people doesn't care but Airbnb are more and more protecting them and we signed to Airbnb we are responsable to know the rules. I know it is illegal to rent just rooms and many people continue to do so event by Airbnb and Airbnb doesn't care because in there rules we accepted we are responsible. I hope all my explanations satisfy your requierement of information. As soon as I came back to Valencia from this job I will send you drafts to have more confidence in my explanations. I really appreciate you asked me openly about it. regards Sylvia 20 de jun. de 2017 Hi Pamela. How do you feel today? Are you better now? I understand your worries because nobody accomplish the law. But you know since the hotel see the tourist appartement as a dengereus concurrent to them there are fighting on the tourist office arguing tourist appartement are ilegal. Airbnb changed the rules all the time even yesterday I got the new rules confirming host are the responsible to accomplish the local rules. I don't know if you know about but repeatedly airbnb got a fine everywere in Spain of even 90.000€ and more. One of those rules as a host we have to accomplish is to send a page to the tourist office police with some specific information of a each occupants and sign by you as soon as you arrive. The agreement is just one page agreement where we include the name and identification card or pass number and address outside Spain of each, Airbnb reservation number, duration, etc this agreement sign by you and me is under the tittle "Short term location agreement" including our registration number as turist location to prove government we are not refusing to rent long term to local people. As soon as I will be back home on therday I can send you a picture of a draft of the 1 page agreement and a picture of the page requested by the tourist police office of each ocupants. Pamela, believe me all that are very old rules pointed out by hotels now against us. Sorry about it but as a lawyer beloing to the local organization defending our right to coexist with hotels I don't want to take the risk, in case of investigations of my revenues I don't have all folders perfectly in accordance with the law. I know many people doesn't care but Airbnb are more and more protecting them and we signed to Airbnb we are responsable to know the rules. I know it is illegal to rent just rooms and many people continue to do so event by Airbnb and Airbnb doesn't care because in there rules we accepted we are responsible. I hope all my explanations satisfy your requierement of information. As soon as I came back to Valencia from this job I will send you drafts to have more confidence in my explanations. I really appreciate you asked me openly about it. regards Sylvia 20 de jun. de 2017 Hi Pamela How are you those days, Here at Valencia is now unusually hat even it is formally spring season The apartment ins actually busy but I am exiting to prepare it for your arrival I always clean very deep everything I wash pillows etc. I renewal some pains and pales and I ask a company to clean air appliances filters and I repaint some walls, to be sure it will be very pleasant to you. I write you know because I know I will be busy some days so will be great I get by mail scanner copy of principals pages of all occupants to see if I can prepare the very short agreement from now and to fulfill the individual page of registration at the tourist control office. Could you please send the scanner copies to this E-mail address: (EMAIL HIDDEN) I will appreciate you do it at your earlier convenience Also if you remain me your time of arrival and departure to organize myself to be there and to prepare some refreschement Thanks I will see you soon Regards Sylvia 19 de jun. de 2017
July 2017
Nils User Profile
Nils
May 2017
The host canceled this reservation 119 days before arrival. This is an automated posting.
Loredana User Profile
Loredana
September 2016
Mrs Sylvia was very precise, the house was very clean and tidy. Notwithstanding our stay in Valencia was very agitated, because of Mrs. Sylvia's attitude towards our kids. When we arrived, she was friendly and polite, but as soon as she got away, she started repeatedly write us (…
Camilla User Profile
Camilla
August 2016
A fantastic experience. We were four and we found ourselves very well. The apartment was clean, cozy, confortable and tidy. Sylvia is very kind and helpful, welcomed us despite the late hour, she explained and said us a lot of things and she was also available during our stay, he…
Sylvia Elena User Profile
Response from Sylvia Elena:
Thank Camille it was a pleasure to have you all. You were so happy, friendly and correct I loved to have you in Casa Marquez. Continue to be so empathies with people and ready to enjoy life with care of everything
August 2016
Ildikó User Profile
Ildikó
July 2016
The apartment looks just like in the pictures, very clean and cozy. It's close to the beach, the bus stop is in front of the building and there are lost of nice shops in the area. Sylvia was very helpful and welcoming, she also gave us good ideas what to do. I can only recommend …
Sylvia Elena User Profile
Response from Sylvia Elena:
Ildiko! it was a really pleasure to have you and Zsofia, Levente and Bence. Thanks for being as you are, you were the greatest young tourist could ever host will dream to have: clean, polite, organized, gently, thankfully Please never change. You are always welcome
July 2016
Christian User Profile
Christian
December 2015
Really awesome!! Host was super friendly, helpful and kind. We really enjoyed our stay, the apartment was brand new, really comfortable, TV and WiFi were great, and absolutely spotless clean. Really great value.
Sylvia Elena User Profile
Response from Sylvia Elena:
Thanks It was a reilly pleasure to have you here. Take care
December 2015
Mauro User Profile
Mauro
July 2018
Per la mia famiglia (4 persone) che voleva alternare spiaggia, visita alla città, shopping e sport, l'appartamento di Sylvia è risultato perfetto perchè posizionato ad una distanza ragionevole da tutto quello che cercavamo. La spiaggia si raggiunge con una comoda e tranquilla pas…
Sylvia Elena User Profile
Response from Sylvia Elena:
Gracias Mauro y familia. Fue un placer tenerlos en nuestro familly appartment. Sois una bella familia, cálida, grata y dispuestas al disfrute. Fue un placer servirles. Bienvenidos siempre
July 2018

Hosted by Sylvia Elena

Valencia, SpainJoined in November 2013
Sylvia Elena User Profile
25 Reviews
2 References
Verified
Soy profesional. Desde muy pequeña interesada por las diferentes culturas. Tuve la gran suerte de vivir en Boston, USA, en Alemania y 6 años en Paris, he viajado algo y eso me ha hecho una persona abierta a las diferentes culturas y a interesarme por ellas. Conocerlos y estar en …
Languages: Deutsch, English, Español, Français
Response rate: 100%
Response time: within an hour
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