Jayne was very welcoming on arrival and made us feel very welcome. She let us know that she was always available to answer any questions we might have during the stay. The listing description was exactly what we got, plus some...lots of 'some'!! The room was immaculate and smelled of fresh linen, the chocolate chip cookies were most welcome after the journey with a choice of tea / fruit tea / coffee / fresh orange juice. The beds were like a cloud, the breakfast each morning (ready in the fridge) were just great and the shower was hot, with fluffy towels for after. You can walk into beautiful Wells in 5-10 minutes, and there is a choice of eateries to suit all tastes and budgets. Go go go, you wont be disappointed.