Your own piece of paradise.Comfortably rest surrounded by nature.
Arthouse101 - Luxury stay,concierge
Hosted by Eugenia
Eugenia is the host.
4 guests
2 bedrooms
3 beds
2 baths
4 guests
2 bedrooms
3 beds
2 baths
Please set the number of adults.
Adults
1
Please set the number of children.
Children
Ages 2 - 12
0
Please set the number of infants.
Infants
Under 2
0
4 guests maximum. Infants don’t count toward the number of guests.
You won’t be charged yet

With a beach shuttle, concierge service, and 1400 square feet of exuberant earth tones and colorful accents, and your OWN pool all surrounded by natural wonders of the Riviera Mayan jungle, you’ll find Arthouse Residence 101, a world of luxuries.

The space

This 2 bedroom, 2 bath condominium has been accessorized with faint touches of chic modern-contemporary decor. Heavy wood framed table and tables, light linens and tropic-themed throws throughout. Entering the residence gives a warm breeze-like welcome, to the coast of the Yucatan Peninsula.

Just outside, on the residence’s terrace -- a fresh-water pool, perfect for cooling off Tulum’s tropical warmth. Large leafy green hints of of mysterious jungle peek over the stone wall. You’ll feel secluded, peaceful and await from it all.

Interiors
Single-story floor plan, spanning approximately 1400f2
Flat screen televisions in every room
Fully stocked kitchen with high quality cookware, utensils and dinnerware
Tropic-beach themed accent decor
Straight-lined, angular contemporary living and accent furniture

Living, Lounging, Entertaining and Resting
A spacious living, lounging and entertaining area flows openly from the comfortable low-seating sofa, to the sliding glass doors that open to the residence’s terrace. There is space outdoors to swim in the condo’s private still-water pool, lounge on the ultra lush lawn or relaxing, reclining beach chairs. Back inside, a dining table for six sits centrally, with high-end dinnerware and place settings.

Each bedroom in Residence 101 is a haven of escapism -- luxury vacationing at its best. The master bedroom includes a spacious en suite with Arthouse standard walk-in shower, distressed brass fixtures, and clean finishes. The queen size bed sits next to a sliding door that provides fresh light, air and old-world ambiance.

Arthouse is just the starting point. Imbued with art, with its essence in architecture. The idea of creating a community connected by creative inspiration, nature and good living.

Artwork breathes into every space, inviting the artist within us all. We have opened the door to new experiences. We have created an environment in which to grow.

Guest access

You have a pool only accessible to those in your party. You are not completely hidden from other parts of the building and therefore is not described as a "private pool" but rather your own pool.

Interaction with guests

Rest easy. Rest well. Arthouse Residence spells tranquility and invites you to lounge in luxury — we’ve taken care of every detail.

Your experience with Arthouse begins before you arrive. Let us take care of the details and logistics, so that you can relax — and simply enjoy being.

From the moment you reserve your luxury Arthouse vacation home, to the moment you arrive, we’ve taken care to ensure your stay will be one to remember.

Our Concierge Services

Custom tours of the Riviera Maya
* please inquire and book in advance this is offered at additional fee

In-home chef, meal and menu preparation
* please inquire and book in advance this is offered at additional fee

Spa
* please inquire and book in advance this is offered at additional fee

Home cleaning every other day during your stay. INCLUDED in your stay.

Additional services such as laundry services are offered for an additional fee

Other things to note

The primary building houses nine apartment homes, each with its own individual pool. Each apartment has 2-3 bedrooms, all overlooking the breathtaking rainforest landscape. The complex will ultimately house 58 apartments in 8 different buildings, with a common area in the middle of the rainforest comprising swimming pools, spa, restaurant, botanical garden and winery. The first available building includes a library in the main lobby, doubling as a reception for the entire complex.

It is important to note that buildings 2, 3 and 4 will start construction in early 2016 and the presence of building noises WILL occur on occasion. It is possible that if your stay is just a few days long, you may experience this every day.

It will never be too early and the day ends at 6 pm. After which noises will all go down to a minimum.


Amenities
Kitchen
Essentials
Air conditioning
Free parking on premises

House Rules
No smoking
Not suitable for pets
No parties or events
Check in is anytime after 3PM
Check out by 11AM

Minimum Age Requirements

The age of the primary renter (with whom the deposit and payments are made), must be 30 years or above. Under 30 years of age please contact us directly.


Check in / Check Out

Check in begins at 3pm or later. Please communicate late arrivals (after 10PM) to ensure arrangement of welcome and keys. Check out begins at 11AM or earlier. When available, and with notice, checkout times can be flexible. If extended stay after 11AM is not available, but guest residents are staying in town for the day, we can arrange for bags to be kept until the guest resident’s departure.


Common Areas

The use of common areas is from 9am to 10pm. Excessive noise, music without headphones and parties are not allowed in common areas unless expressly permitted or planned by Arthouse Management.


Additional Fees

The unit cleaning is done every other day. Towels get changed every second cleaning (4th day) and sheets, every week.These are all included with your stay. Any other requests will have an extra charge, depending on the unit and the request. Cleaning hours are from 10am to 3pm.


"Spa at home", "Airport Transfers" and "Chef at home" are Arthouse exclusive additional services. These additional services are not included in the reservation.


Property Provisions and Maintenance

The unit will be equipped with initial basic bathroom toiletries, toilet paper and basic cleaning supplies. Guests are responsible for additional household and personal supplies if staying longer than one week.


Each residence unit is delivered, fully inspected and inventoried prior to the tenant’s arrival. It is the tenant's responsibility to keep the residence reasonably clean with all furniture, supplies and appliances intact, as found. All bath and beach towels, initial basic bathroom toiletries are provided. Normal wear and tear is expected. Excessively messy or dirty units may be subject to additional cleaning charges that will be deducted from the security deposit. Broken, torn, missing or damaged furniture, supplies and appliances may be subject to deduction from security deposit.


Smoking

PLEASE DO NOT SMOKE INSIDE THE UNITS.

Smoking in any part of the residence is not permitted under any circumstances.

Detection of smoking in the unit can result in deduction from security deposit and forfeiture reminder of your stay.

For upkeep of property and safety, never discard cigarettes on the ground of the property or surrounding jungle area.


As part of residence aesthetic guidelines, please refrain from hanging clothing on the balcony rails or walls outdoors.


Security | There are locks on the doors and windows of each unit. We will demonstrate how to utilize each one, upon request. Please employ the locks, ensure property is safe and keep belongings secure while not occupying the space. Do not store belongings or any valuables in common areas. Arthouse Residences is not responsible for lost property.


Entertaining, Property Courtesy and Visitors

Glass bottles, drinking glasses and food are allowed in/on personal balcony. For safety, be sure to dispose of glass after use.


While music devices are permitted on private balcony, it is required to listen to music, at a reasonable volume at any time of the day, to prevent disturbing other guests. Music devices without headsets are not allowed in condominium common areas. Excessive noise in property or common areas is not permitted.

Parties are not allowed in common areas unless previously approved or specially arranged. Parties are not allowed in the residence home, and failure to comply will result in forfeiture of security deposit and may result in loss of remaining reservation days; guest resident’s may be asked to leave immediately.

Visitors and outside guests must be registered during Concierge’s working hours.


For safety and regulation purposes, guests other than the occupants included on the reservation, are not allowed, as each condominium has a maximum number of allowed occupants.


In the event that a noise complaint against a guest resident is made, we will:


Immediately notify the primary guest resident upon receipt of complaint. If there is a challenge with accessing the guest resident, entering the unit or a delay in reducing noise, electricity may be discontinued for up to 4 hours, at the discretion of property security.
A second notice results in a fine of $150 USD, deducted from the security deposit or charged to the guest resident’s account.
Further notices will require guests of the entire reservation to vacate the property immediately, and may include the assistance of a public officer.

It is strictly prohibited to consume narcotics and illegal substances on the property of Arthouse Residences. Violation will be reported to local authorities, and guests of the entire reservation must vacate the property immediately.


The keys provided upon check in must be returned by or before checkout. If the condominium keys are not returned upon checkout or are lost, a $100 USD fee will be assessed to the guest resident’s account.


Emergency, Injury and liabilities

It is strongly recommended that travel insurance be obtained in the event of trip interruption or cancellation; and/or sickness, injury or fatality during travels. An information card that includes an emergency contact is required to be provided upon check in (includes emergency contact name, telephone number, email address and mailing address). We will only retain emergency contact’s information during the duration of the guest resident’s stay, and will only contact those listed in an emergency situation.


Arthouse Residences cannot assume liability for damaged property, injuries or fatalities during travels in Tulum or within the premises of Arthouse Residences. In the event of an emergency or injury, always contact emergency responders immediately, and then Arthouse Residence management.


In the event of a fire, use best judgement, exit the property as far always as possible and leave tangible effects behind. Elevators are automatically disabled when a fire alarm is signalled, therefore carefully using the stairs to exit the building is required.


During hurricane season or inclement weather, we will update guests with specific instructions on emergency evacuation contingencies.

Deposits and Payments


Deposit | In order to confirm an Arthouse Residence condo or penthouse for any length of stay, the total cost of the stay should be paid in full at the time of reservation.


Balance | Full balance, including applicable deposit, must be paid in full within 72 hours after the inquiry in order to secure the reservation.


Security Deposit | A security deposit is required and will be added to the total balance at the time of reservation. The security deposit will be refunded when the guest resident’s account has been settled during or after checkout. Expect the security deposit refunds within 7-10 business days from Arthouse Management. Additional receipt of funds may take longer, depending on the payment method and the payment institution which is outside the control of Arthouse Management.


Payment Methods | Security deposit and balances and extra charges can be made via any major credit card or bank transfer (Arthouse Residence Management will provide bank transfer information). For reservation deposits made via bank transfers only, Arthouse Management will hold the reservation up to 72 hours until transfer confirmation is received. We reserve the right to cancel any reservation that is not confirmed within this time.

Cancellations and Refunds


Any reservations made during a major holiday (Thanksgiving, Christmas, New Year’s and Easter week) are non-refundable in the event of a cancellation — including deposits and balance payments.


Deposits and Balances can only be refunded as follows:

90 to 60 days prior to reservation Day 1 — 100% of amount paid will be refunded, less 20% cancellation fee.
60 to 30 days prior to reservation Day 1 — 50% of amount paid will be refunded, less 25% cancellation fee.
Less than 30 days — No refund is applicable.
Unused services — No refund is applicable.

No refund will ever exceed the amount paid. Third-party travel insurance is strongly recommended. Arthouse Residences does not provide travel insurance.


Reservation Changes by Management

In the event that the reserved property becomes unavailable due to circumstances beyond our control, and the deposit/balance payment has been received, we will work to accommodate the guest resident in a comparable property, or the guest resident have the option to request a refund in full.


Agreement to these Terms and Conditions

These terms and conditions may be changed or updated at any time without prior notice. For clarity on any item of these terms and conditions, please contact Arthouse Management at (EMAIL HIDDEN) Upon deposit payment, the guest resident is expressly communicating that these terms and conditions have been read, understood and agreed.


Cancellations

1 Review

Olga User Profile
April 2017
Especificar mejor las condiciones del espacio físico del apartamento, el tamaño de la cama del master room es reducido, así como el mobiliario para guardar ropa. Hay limitaciones de acceso al apartamento dado que queda en un lugar muy apartado dentro de la urbanización. sin automóvil no puedes movilizarte a ningún lugar a menos que tengas buen estado físico para andar en bicicleta y aun así es distante. Leimos que existía movilización gratuita al pueblo en los comentarios de otros huéspedes que se quedaron ahi, pero en nuestro caso no se nos ofreció este servicio.

Nadia User Profile
April 2016
El alojamiento impecable. Tal como las fotos. El servicio impecable también, la ropa de cama y de baño de primera calidad y todo lo de la casa muy buen gusto y confort. Viri súper atenta y dispuesta siempre. Excelente. Solo comento que están ampliando el complejo Art House y hay horas en que los ruidos de las máquinas de construcción molestan. A nosotros por suerte solo nos toco solo un día. Saludos!

This host has 6 reviews for other properties.

View other reviews
Tulum, MexicoJoined in October 2015
Eugenia User Profile
Hello! My name is Eugenia, I'm your concierge in Tulum and I work with Best Riviera Maya Rentals. We manage a number of properties in Tulum and the Riviera Maya. Prepare yourself to experience Tulum the way you only can with our help. We can assist with, not only…
Languages: English, Español, Français
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Response time: a few days or more

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