Thank you for your sincere feedback. We are sorry to hear that you didn't have a positive experience in the traditional Japanese home. As with the photos shown, our home has some steps inside the house. Sorry about this inconvenience.
We have checked the door being properly secure. We also have two ACs in the room to relieve our guests from Japanese hot summer... Please message us the next time right away when you encounter issues like these, we are happy to instruct you how to use them. We really are sorry to hear that you had a somewhat rough stay.. :(
We hope you still enjoyed the rest of your honeymoon trip in Japan..
Thank you again for staying at our place. :)