Glad you enjoyed your stay. I am very surprised at your feedback comments. The listing has a picture of the house so it is easy for guests to recognize that they are in the right place. I have no idea how to be more clear in the listing that it is a basement apartment - it says it right at the top of the listing that it is a basement apartment. As well, I sent an email to which you responded to & we communicated back & forth a bit about, with very detailed access instructions including a PICTURE of the stairwell to the outside basement entrance. I'm baffled how you still overlooked any of the instructions & images related to the fact that this was a basement apartment. And finally, you didn't even attempt to contact me during your stay, so I am offended that you said I was unreachable. I may not have been home to answer a knock at the door, but that does NOT mean that I'm unavailable. If the future I'd recommend reading Airbnb listings & emails from your host thoroughly.