The villa is brand new and located is one of the most beautiful area of Phuket in an incredible natural environment. Restaurants, banks, supermarkets and Kamala Beach are at proximity...
Response from Yves:
We are glad to know that the Guests found that the property is good. We do not appreciate the content of this review as we only received a notification about villa and pool cleaning from the Guest the day before their departure. We have answered that same day with the specific information the Guest required however we have not heard about the Guest the whole stay until this email. We do not know the facts on which the Guest based their judgement to value our management. As the readers can check in our over 1300 reviews, the Guests always bring facts to support any comment, good or bad. But in this case, frankly do not understand what we did wrong to receive such a review. What we do know about the Guests is that, last minute their urgently needed to stay one more night so we reorganized the cleaning and check out team in order for them to remain in the property.
This host has 1890 reviews for other properties.View other reviews
We have more than 17 years experience in tourism & hotel management in Europe and Thailand. Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within a few hours