Luz Marina

Co-host in Cancún, Mexico

Superhost for over 5 years, we are We Concierge, experts in property management & vacation rentals. Español/English/Français

About me

Superhost for over 6 years

They’ve earned the highest honours for hosting on Airbnb since 2019.

Hosts 6 Guest favourite homes

They help host some of the most loved homes on Airbnb, according to guests.

My services

Listing set-up

Our experience and knowledge of the platform allow us to create listings that stand out from the rest.

Setting prices and availability

We combine our experience, market research, and technology to achieve high occupancy rates.

Booking request management

We evaluate the profiles of future guests, answer their questions.

Guest messaging

We maintain effective communication with the guest before and during their stay, we answer every minute.

Onsite guest support

We offer assistance to our guests 24/7, with in-person support whenever needed.

Cleaning and maintenance

We have trusted cleaning and maintenance staff who are highly trained and supervised.

Listing photography

We take professional photographs, highlighting the features that make your accommodation unique.

Interior design and styling

We take you by the hand with the decoration of your space, offering advice at no cost, or I can refer you to my professional team.

Licensing and hosting permits

We have managers to process state and municipal licenses, including accountants to keep your books.

Additional services

We carry out minor maintenance, for major or special maintenance we have a team of professionals.

My service area

Rated 4.81 out of 5 from 452 reviews

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Overall rating

5 stars, 84% of reviews
4 stars, 14.000000000000002% of reviews
3 stars, 2% of reviews
2 stars, 0% of reviews
1 star, 0% of reviews

Rated 4.8 out of 5 stars for Cleanliness

Rated 4.9 out of 5 stars for Check-in

Rated 4.9 out of 5 stars for Communication

Rated 4.9 out of 5 stars for Accuracy

Rated 4.8 out of 5 stars for Value

Rated 4.7 out of 5 stars for Location

Miguel

Edmonton, Canada

3-star rating

3 days ago

Amazing Views, Infinity Pool, 2-Min to Beach, Safe

Good location, close to the ferries to Isla Mujeres. Not recommended if you plan to stay more than 3 days. The place is nice but super small.

Coral

Puebla, Mexico

5-star rating

3 days ago

Incredible Pool, All Equipped, Security 24/7

Everything was very good, the beds were comfortable, clean, the water heater was already on when we arrived, which I was very grateful for the children (I had already stayed i...

Siobhan

Tampa, FL

5-star rating

3 days ago

Luxury 3 bedroom 2 bath Lagoon view condo

We stayed here for a few days and loved it. The pool was perfect and the apartment was very spacious for a family of 6. It was a bit far from the Cancun beaches but we enjoyed...

Chevy

Rogers, AR

3-star rating

5 days ago

Pool view, parking, 24/7 security

Let me start by saying the host was very helpful in getting us setup with transportation to and from the airport. We got in the apartment and it was great. Clean and just as p...

Laura

5-star rating

6 days ago

View And Access To A Lagoon~Kg Sz Bed, A/C, Wifi

Very happy. Very comfortable

Claudia

Terrytown, LA

5-star rating

1 week ago

Ocean View Studio with Rooftop Pool

Eric's place was great!! Location, communication with host and his staff, excellent recommendations, super convenient with a pharmacy and Oxxo downstairs, right across from Is...