We know that issues can come up in any community. It's usually fastest to communicate directly with your neighbour to address concerns related to home sharing, but you can also call or message us below for additional support. If you have a concern unrelated to your neighbourhood, please visit our Help Centre.
For non-urgent neighbourhood concerns, send us a message
Noise or party
We know excessive noise or a party can be frustrating. Complete the form below and we’ll get to the bottom of it.
What happens when you share a concern?
After you complete the form, you’ll get a confirmation email with a case number.
Our team will review your concern. If we match it with an active Airbnb listing, we’ll get in touch with the host.
We'll follow up with you after additional investigation. If we need to, we'll reach out for more information.