Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to

Why did I get a review that says I cancelled?

If you cancel a reservation as a Host, automated reviews are no longer posted for Host cancellations.

Did this article help?

Related articles

  • How-to

    Leaving a review after your host cancelled

    We know it can be frustrating if a host needs to cancel a confirmed reservation, and you may want to share your experience in a review for t...
  • Community policy

    How to help stop human trafficking

    As a Host or guest, you can take steps on how to identify and respond to a potential human trafficking situation in your listing. With this ...
  • How-to

    Add a photo tour to your listing

    Hosts can easily create a visual tour of their home, from the bedroom to the backyard. This new photo tour is powered by a custom Airbnb AI ...
Log in or sign up
Get help with your reservations, account and more.
Log in or sign up