Hotel holiday rentals in Riviera Maya

Ms Paty greeted us like long-lost family, she was incredibly attentive, and her top-notch team made our stay unforgettable. Huge thanks to Maria for keeping everything pristine, and a big shoutout to the beach club team for their exceptional service! Hey, just wanted to remind you about the amazing shrimp ceviche we had. It was seriously the best ceviche I've ever tasted! Huge thanks to the chef for creating such a delicious dish.

This place was a very lovely and charming place with an amazing location. The communication for any of my needs was prompt and accommodating, I could not have asked for better service! I would definitely revisit!

The communication was very comforting from the moment we booked. Berenice really aims to please , she is quick to respond and very accommodating. The condo is exactly like the pictures , the surroundings are much and beautiful, everything was as expected and more ! I felt supported and guided with any questions or concerns, she was quick to answer and always with a smile . I will hopefully be back many times to come !

Great 2 room option. Can walk to restaurants. Would stay again when we come back!

Great place walking steps to the beach, clean, they put attention to every detail. AC works perfectly. They even got a crib for my baby. Host always responsive and friendly. Highly recommended

This place is so peaceful and beautiful. The bed was amazing, ac and fan kept us cool in this hot weather, bathroom was cute and had hot water, we felt very safe and walked home from visiting a friend. We would definitely stay here again.

It was a very pleasant place to stay, I like that Alado has a coffee for breakfast. The very good installation, has several amenities that it describes. And very close to ADO.

Place was very well located and host was very responsive. Good place to stay!

The place is super nice with Thai vibes. You are a few steps from the beach and have extra activities such as the beach club, relaxing massage (which are not included in the payment of the hotel stay).

Bernardo’s place is beautiful clean luxurious great views of the beach. great location . Food at the restaurant was great the workers are very friendly and nice

We had a great stay at Tamy's place and could not recommend it enough. It was very comfortable for 5 adults for a four-night stay. Tamy provided drinking water and coffee which was super helpful. The views are spectacular, especially from the rooftop terrace. The pool area has lots of seating, but be sure to head down early if you want to sit in the shade or at the beach. The poolside restaurant has a huge variety of food and drinks, and the convenience store next to the security guard station is well equipped. OXXO is right across the street if you need anything additional. Everyone entering the property has to be checked in by a security guard, so we felt extremely safe. We did have some issues with the elevator working one day, so be sure to carry the emergency key with you just in case. If you are looking for a great local restaurant, head across the street to Navios. Everything on the menu was so delicious, we went back twice. Thank you, Tamy, we had a great stay!

Thanks so much for a wonderful stay! The host was kind, responsive and accommodating. We had a great night in Isla Mujeres and hope to be back soon!

Our stay was fantastic, the location is great and directly next to the police station / hospital (which came in handy when one of us got food poisoning midway through the trip). There are a ton of restaurants and supermarkets that are walkable and city center/downtown is a 15-20 min walk. The grounds were beautiful, normally once you see the Airbnb in person, you realize the pictures make it look better than what it really is but this was the first Airbnb I stayed in where the Airbnb was better than the photos. We also assumed the pools in the photos in front of the units would be off limits (and only used by the people staying in those units) but those are available for everyone staying at Xalet! The sauna wasn’t working, that was the only negative.

We give Victor/Hugo 5 stars & Sandos itself maybe a 3. This the real deal — Victor/Hugo's resort access got us a great high room on the beach side & ability to separately purchase the black Royal Elite VIP wristbands with all its perks. We saved considerable cash by booking the room through Victor/Hugo & the wristband separately. Victor/Hugo did a better job telling us about the perks and checking on us than Sandos' VIP concierge did! They have ZERO control over the Sandos op itself, so I give them full credit. Just be aware that Sandos Cancun is def a budget all-inclusive even at VIP level (subpar food, cold hot tub & pools, three pools but no swim-up bar, roaming servers would disappear for hours, the only outdoor bar was usually closed, early morning towel battle even for VIP area chairs/beds, male staff in women's hydro area, "VIP concierge" declined late checkout but front desk granted it moments later), so I'd 100% book thru Victor/Hugo again but prob not this Sandos.

From the moment we arrived at the cottage we were filled with peace and harmony. Beautiful cabin to enjoy a few days in the jungle and appreciate a natural environment with many animals. Super equipped cabin and kitchen with everything you need. Tania is a very friendly and predisposed person. It was a long time we didn't rest so well! We definitely recommend and will be back on our next visit to Tulum. We fell in love with the place!

Very wonderful countryside residence. I will return for a longer stay.

Everything was perfect: The apartment is so beautiful and I loved the decoration! As a remote worker it was lovely to sit here and work on my computer. It is quiet at night for a good sleep, but still very close to restaurants. Everything was very clean and kitchen equipment was modern and easy to use. Flexible self check-in with key box. Also Oliver is a very nice person 😊 muchas gracias!

It's a good place

Carlos place was great, exactly as in the pictures. Great location, fully equipped house. Carlos was easy to communicate with and a gentleman.

Great spot. A clean and comfortable stay when visiting.

Very good location! The house is very large and met all expectations, Victor is very nice and attentive, I completely recommend it and would return 🙏🏻✨

Beautiful place. Very clean and calming. Look forward to staying again in the future. 😊 ☀️ ♥️

My stay was very pleasant, from the moment of check in Carlos was very kind and attentive to anything I needed, I highly recommend it for a relaxing getaway.

Very responsive host and communicates well. Easy to find and clean. Host very attentive and friendly.