Resort holiday rentals in Solidaridad

My first time staying at this resort and I would definitely stay again! Tiago was great, very helpful and any information I needed or asked about he answered quickly. I would book again with Tiago he made my stay worth the trip! Thanks again

Thor was responsive and catered to our group very well. The hotel was right off 5th Ave right in the heart of Playa close to the beach, nightlife, shopping, great food and the courtyard was a cool spot to chill as well. Would recommend and stay at again.

My family and I stayed at this AMAZING place for a two week vacation! It was outstanding!! Best resort we have been to ever! Helen was super awesome to communicate with prior to our trip. Answered all my questions at a very timely fashion. Answered everything honestly. She sent all the paperwork we needed in advance to our travel. She was extremely easy to deal with. I would highly recommended this resort and Helen as a host! Can’t wait to go back!

We had an excellent stay at Sandos Caracol Eco resort. Allan is very responsive and super helpful. For example, our flights changed on the way there and Allen helped us with our transport to let them know of our new arrival time in Cancun. There were plenty of things for us to do while at the resort: swimming in river and cenotes, a water park (one for younger as well as bigger "kids" ) and we enjoyed seeing the wildlife around us at all times :) Lots of people wore water shoes as the majority of the beach had a rocky entrance, but if you go to the right of the royal elite beach area it is easy to walk in with bare feet (I did this everyday without issue). I found this option much more cost effective than booking with an actual travel company. We booked our flights separately and that cost combined with the cost to stay through with Allan (room cost + all inclusive fee) actually saved us $1000s of dollars. We totally recommend Allen!!!!

Don't Hesitate to book with Allan, He was extremely helpful in organizing our trip. The room and resort was great. The VIP bracelets made all the difference at the resort. Thanks Allan

Allan was great at explaining how the time share works as it was my first time. I went alone with my 6yo daughter. We really liked Sandos Caracol because it is in the Jungle and feels very natural. Staff is all very friendly and there is a lot to do for kids. However, it is a 3 star resort so your expectations need to match that - not everything is very new and the food did not match Club Med (where we went afterward). But all in all, we preferred Sandos Caracol to Club Med Cancun which was twice the price! We loved having access to the Royal Elite club. We spent most of our time at that pool and the food at that restaurant was very good. We really liked being able to book our dinner reservations before we got there. We plan to go back next year. Thanks Allan!!!

Book the Sandos Royal Elite packages through Maxime and Jaime. You will not regret it!

The place is as described and the value for money is quite fair. On the other hand, Allan's attention is simply extraordinary, he is always attentive, answers all your questions and regardless of your situation (we had to change dates) he finds a way to help you. Thanks for everything Allan!!

The resort is wonderful, super integrated with nature, very good restaurants, with a variety of options, many bars, the cenote next to the lobby is beautiful, be sure to book the El Templo restaurant. Staff always attentive. The Black bracelet is a "plus", it entitles you to several extra services including hydrotherapy in the SPA and exclusive area... I LOVED it, I would come back again even though the beach is not very good (lots of stones). Thank you Maxine for all your attention.

Our family had never utilized renting someone else's member benefits through Airbnb and we were not disappointed. Maxime is very responsive and kind. Hotel was incredible. Added perks with good royal elite bracelets were great. Highly recommend. Will definitely use him again next summer.

I was a bit esceptical booking a resort through Airbnb but as a recent guest I can tell u first it's 100% legitimate. we travelled from Vancouver and we're at the resort for 6 days the royal elite bracelet gets u all the perks and we got to visit the sister resort eat at their restaurants and use all amenities at no cost just took a cab from the lobby and we were in l. I will feffinetly be staying here again and using this host.

Allan is a great host. We stayed in contact and was there to answer any questions. He even arranged transportation, which we were not expecting. We will definitely be booking with Allan in the future if we have a chance!

Our stay was very pleasant. Of course our biggest concern was Covid and what protocols were in place at Vidanta to protect their staff and guests. They require you wear a mask at any indoor facility as well as on the trams that are available to take you to and from. Mexico requires you have a vaccination card or negative Covid test to enter as well as a negative test to leave. Vidanta checks your temperature to enter and restaurant, spa, gym etc. as well as to enter Jungala. It’s a bit of a hassle especially when traveling- one more thing to worry about- but for now it’s our new normal. All that being said, it was clear that Vidanta takes the health and safety of their staff and guests very serious and it’s for that reason they haven’t had a positive case in 2 years. My husband and I went just the two of us for a little getaway but we’re definitely taking our three kids back. The room was clean and the staff was very warm and accommodating. There’s tons to do, eat, drink and play at vidanta so there was never a dull moment!

Would highly recommend this resort. Tatiana's place exceeded our expectations. Can't wait to go back.

Belle was so responsive and helpful leading up to and throughout our stay! We are so grateful for all her help in navigating the property and providing advice about the check-in/shuttle process from the airport. We would definitely recommend staying with Belle!

Maxime was great throughout the process, and I’d definitely book through him at any Sandos resort in the future. Clear communication and easy instructions made the experience seamless. As for the resort, Sandos Caracol has mixed reviews, but I still think it offers good value for the price. Our room was a decent size, though the amenities were very basic. I’d recommend bringing your own toiletries. While many reviews mentioned issues with hot water, our shower had hot water at any time, day or night. The resort grounds are fantastic—you truly feel immersed in the middle of the jungle. However, the food could definitely be improved. It’s fine if you’re not a big foodie, but it doesn’t stand out. The water park is very outdated and in need of significant repairs, and the kids' club could use some attention too. The beach has beautiful sand, but unfortunately, the water isn’t swimmable. Overall, we had a great time, but we probably wouldn’t return.